Ms. Stupid glared (sideways no less) at the paper I handed her and asked when I took that reading. This morning I said proudly. Wait here she said and walked away. I was hoping she went off to show off my lovely dials but truth be known I thought there was a slight chance she was having my electricity turned off. Perhaps I shouldn't have smiled so much, diminishing the seriousness of the task at hand.
Ms. Stupid returned without a word and started to enter things in her computer. Then she started writing down numbers, then she started to use a calculator. Then I started to ask what she was doing but she shushed me ... me ... she shushed me. Now it got a little ugly. Maybe it was the fact that I had already spent 4 hours at the electric company, or I was hungry, or because no one has shushed me since I was 3, but I decided I would speak even if Ms. Stupid didn't care to listen. I demanded in my most eloquent Spanish to know what the hell was happening. That evil automaton looked at me with a "duh" sort of look and said she was trying to figure out what I owed. (I took a moment since when I get pissed off, I have a hard time switching back and forth between English and Spanish and can't find the right words.) I informed her she could have said so and that I didn't need her bad attitude since I intended to pay my bill as I always had, in full, and on time as long as it was right. She snarled, and went back to adding/subtracting, whatever the fuck she was doing with the calculator. I, not being one to be out done, pulled out my cell phone and made a call. I spoke entirely in English the whole time, hoping this was annoying Ms. Stupid.
Eventually Ms. Stupid said I was right. The bill was wrong. I owed $536.56. But I never paid more than $300 I exclaimed with sheer horror at her new figure. Yes, she smiled sweetly but your last bill was also estimated and you underpaid. Two bills, both estimated, both wrong. I only caught one, what a damn oversight. So I did what any girl would do at this point, I said prove it.
Mr. Stupid now joined Ms. Stupid, because apparently I was making a scene. Prove it, I'll pay and we can all go on with our day. A long while later, many pieces of paper, 3 calculators and a supervisor, I owed $526.06. Ms. Stupid had made a $10.50 mistake. (imagine my evil laugh here). OK, it was still more than $300 but I made a lasting impression. I used my debit card to pay, in full and left.